Information for Providers
Client Support
From convenient specimen pickups, accurate and timely diagnostic services, and reliable report delivery we are here to support your practice.
Courier services can be tailored for your practice. We offer pre-scheduled daily or twice daily courier visits.
ACLA provides all supplies necessary for your specimen collection and transport. All request forms are available by contacting our office at 615-284-7956.
ACLA provides a variety of report delivery options based on your practice’s workflow and needs. Reports can be hand delivered, faxed, auto-printed via our web-based solution, 4Medica, or we can interface directly with the most common EMR systems.
Insurance Coverage and Specimen Handling
ACLA is not a provider for all insurance companies. Please see the attached payor list. ACLA does make every effort to work with the patients on any out-of-network issues and provide financial assistance if needed.
Hardship, Indigent and Charitable Service Coverage
Since we are a referral laboratory service, we do not have personal knowledge of hardship cases. If your office has a patient that you know needs assistance, please contact our billing office supervisor concerning that particular patient. ACLA has deep roots in the Middle Tennessee community, and we feel that it is our responsibility to help with local healthcare needs.
Specimen Reports and Delivery
ACLA provides a variety of report delivery options based on your practice’s workflow and needs. Reports can be hand delivered, faxed, auto-printed via our web-based solution, 4Medica or we can interface directly to your EMR.
Specimen pick-ups can also be tailored for your practice. We offer pre-scheduled daily or twice daily courier visits. Specimens can also be picked up on an on-call basis.
Turn around for Surgical Biopsies and Pap Smears
Most surgical biopsies are reported within 24 hours. Additional stains, decalcification, or special testing will extend our initial turn around time. 95% of our Pap smear cases are reported along with HPV, Gonorrhea, and Chlamydia results in 5 business days
What sub-specialties are represented on ACLA staff?
All ACLA physicians are board-certified in anatomic and clinical pathology. Several of our physicians also hold an additional board certification in cytopathology, hematopathology, and blood banking/transfusion medicine. We also have pathologists with additional training in gastrointestinal/hepatobiliary pathology, gynecologic pathology, breast pathology, neuropathology, and non-neoplastic lung pathology.
How can I begin sending specimens to your lab?
Please contact our office at 615-284-7956. We will arrange for supplies and requisition forms to be delivered to your office and will also arrange for specimen pick-ups and report delivery.
How can I contact a pathologist directly?
To talk with a pathologist at Saint Thomas Midtown, please dial 615-284-5229.
To talk with a pathologist at Saint Thomas West, please call 615-222-6726.
To talk with a pathologist at Saint Thomas Rutherford, please call 615-396-4489.